Health Services General Information and FAQs

To make an appointment at Health Services, please call 508-565-1307 during business hours (M-F, 8:30 AM - 4:30 PM).  Please call earlier in the day to book an appointment if you are requesting a same day appointment or a specific appointment time.

To respect patient confidentiality and to ensure we appropriately book for the student and clinician's scheduling availability, we ask that students call to book their own appointments rather than have a friend or family member call to book an appointment on the student's behalf.

Please do not email individual clinicians or staff members to make an appointment. If this is an emergency, dial 508-565-5555 if on campus and 911 if off-campus.

If this is a medical emergency, please call Campus Police at 508-565-5555 if you are on campus or by dialing 911 if off-campus.

Health Services is located in the Chapel Building at the south entrance.

Stonehill undergraduate student fees cover the cost of visits to Health Services. Students do not have to have the Stonehill College Health Insurance Plan to receive care at Health Services. Insurance is necessary for some laboratory tests ordered at Health Services, diagnostic studies, local walk-in clinic visits, ambulance transportation, emergency room visits and specialty medical provider referrals. These costs may be covered by the student’s own insurance carrier. All undergraduate students need to understand how health insurance works. For additional information on insurance, see the Health Insurance section of our website.

All information a student shares in a medical visit and any information contained in a student’s record is considered confidential. This information will be released only with the written consent of the student or as required by law. On occasion, Health Services receives telephone calls from parents about student’s medical care. If the student is over 18 years of age, Health Services is unable to release any medical information to parents without the student’s explicit permission.

There may be times when transfer of medical care to another health care institution or organization is necessary. In order for medical information to be released, a written release must be signed by the requesting student. More information on how students can request their medical records can be found here. 

Health Services respects and preserves the privacy and confidentiality of all students. Information whether written, spoken, recorded electronically or printed will receive the same level of protection.

If you are not feeling well you should call Health Services at 508-565-1307 for an appointment with a health care provider. Same day appointments are almost always available. Students should call early in the day if possible. We strive to provide the services students need at their convenience. The average wait time can be 10 -15 minutes during high volume times. The provider can diagnose and treat many of the common health problems of a student on a college campus. Our providers have the authority to prescribe prescription drugs as well as dispense over the counter medications. The physician is also available on a part-time basis to see students with more complex problems. You may be requested to return to see the physician during physician clinic hours.

No, unfortunately we cannot spare staff to be in residence halls as that would leave the clinic understaffed. We can assist you with getting transportation to Health Services via Campus Police, or if you are too ill, via ambulance to an emergency room.

1. In general, Health Services is available to help students obtain proper care, information, or accommodation information for a number of medical conditions. Health Services can provide you with recommendations for on-campus or local community resources that provide services for issues such as tuberculosis treatment, sexually transmitted infections, eating disorders, psychiatric care, or certain disabilities.  We encourage students to contact us directly with their specific needs.
2. When a student has a chronic disease such as diabetes, epilepsy, eating disorders, etc., we will need a summary from your physician.  In consultation with your physician, we can monitor you, as needed, while you are at school.
3. We can arrange for the transfer of your medical records/immunization records to another school.
4. Referrals can be made to the Stonehill College Counseling Services.
5. Health Services staff is very willing to act in a consultative manner for any health related issue. If you have any questions or concerns, call ext. 1307 for an appointment.
6. Flu clinics are offered every fall semester.
7. Health Education counseling and wellness information is offered through the Health and Wellness Office. Make an appointment with the Health Educator to discuss diet, exercise, stress-management, preventing roommate conflicts, alternative activities to drinking, and much more.

It is highly recommended that students have additional rapid tests in their residence hall for personal use.

Symptomatic students wanting to book an appointment at Health Services for evaluation may be required to have Covid-19 testing performed prior to their appointment in Health Services, as determined by Health Services protocols. A staff member from the office will be able to provide instructions for students at the time the student calls the office to book their appointment. As always, if a student is feeling unwell at any point throughout the semester, they are advised to notify their professors and contact Health Services.

For general Covid-19 Updates from the College please visit the Stonehill Covid-19 Information page. 

Patients are still required to wear a mask in Health Services if they: 

• Have a fever or other flu-like symptoms 
• Have a known COVID-19 infection and are in their isolation period 
• Have a known exposure to COVID-19 within the last 10 days (identified close contacts)

Masks will continue to be available at our office for students that are required to wear a mask based on symptoms or exposure and for students that prefer to wear a mask for their appointment. 

In the future, there may be circumstances when our policies are updated to include targeted or broader masking. We will continue to re-evaluate our policies according to the MA Department of Public Health and CDC guidelines with the health of our community in mind, and adjust as needed. We will keep patients informed of any changes. 

For general Covid-19 Updates from the College please visit the Stonehill Covid-19 Information page. 

Stonehill College Health Services does not possess the necessary infrastructure to store and manage students’ prescription medication from home on a long-term basis.   The students at Stonehill are responsible for self-management around their medications, which includes obtaining and storing their own medications and taking them as directed. Our medical office does not store medications for students and do not typically administer a student's daily maintenance medications to them. It is advisable for students to keep all necessary medications in a safe/private place in their residence hall room or carry them as per the prescribing healthcare professional's instructions. Some of our students have a small medication lockbox, depending on the medications that they are taking.  

Health Services does not stock an inventory of routine or travel Immunizations. There are a number of local retail pharmacies in close proximity to campus, and it is recommended that students inquire with a pharmacy to see if a vaccination they are seeking is available.  The closest is the CVS located at 555 Washington Street, Easton, MA, 02357 (less than a 1 mile drive from campus). Their telephone number is 508-238-3476. For information regarding local travel immunization clinics please visit the Travel Health and Safety section of our website.

Each year, Health Services does arrange to have some on-campus Flu Vaccine Clinics, so students should look for those announcements each fall on the Seasonal Flu section of our website.

Students with a prescription requiring needle supplies should obtain all related supplies from their prescribing provider and bring these supplies to campus, storing as directed according to the prescription packaging. In addition to the needle supplies they should plan to bring a small “sharps box” with them to campus for personal use in their dorm room to dispose of medication supplies safely. Sharps boxes can be purchased at a medical supply store.  Often one small box will last a student for an entire semester. At the end of the semester the student can close the box according to instructions and bring it to Health Services where we will arrange for disposal of the hazardous waste, as this item cannot be thrown away in general trash. Students can always call Health Services with any questions or concerns surrounding this topic, and we are happy to help navigate the student through what will work best for their personal situation.

It is the student's responsibility to contact their professors prior to their class (or as soon as possible after a missed class) to determine if there are contingency plans for accessing the class material and make any arrangements regarding the make-up work. 

We advise that students call Health Services for an appointment to be seen by a healthcare provider if feeling ill.

Health Services providers do not provide medical excuse notes or speak to professors regarding a student’s appointment. For extenuating circumstances, a member of the Health Services team can help connect students with other resources on campus for academic support or accommodations due to illness or a medical issue.

Any time a student is diagnosed with a communicable disease, they need to notify the Health Services office. If a student's illness or injury results in a long absence from school, the student needs to notify Health Services and Academic Services.

Please refer to our After Hours page for details.

No, we do not offer routine physicals at Health Services. We can assist you in locating a local facility that will provide physical examinations.

When deemed necessary providers will write a prescription that can be filled at one of the local drug stores. The closest is the CVS located at 555 Washington Street, Easton, MA, 02357 (less than a 1 mile drive from campus). Their telephone number is 508-238-3476.  Many over the counter medications can also be found on campus at the Stonehill bookstore.

No, there is not. There is a CVS within walking distance from campus where prescriptions can be sent, if needed. If a student prefers a different local pharmacy for prescriptions, they can inform the clinician at the time of their visit in Health Services. 

• CVS Pharmacy: 555 Washington Street, Easton, MA, 02357. Their telephone number is 508-238-3476.

Do you have a dietary restriction such as a food allergy or Celiac disease? Would you like to learn more about how to navigate the dining hall? You can make an appointment with Health Services to discuss any medications, medical alerts or other dietary concerns. Our campus dietitian is also available to help answer any questions. To learn more about the dining options available at Stonehill or to speak to the dietitian, please visit the Dining Services webpage here. 

Students having any medical or physical disability are encouraged to contact Health Services in confidence as early as possible before enrollment to ensure coordination of comprehensive medical care and adequate insurance protection. Accommodations are made in coordination with the Office of Accessibility Resources.

Most laboratory tests can and will be collected at Health Services. Typically, any point of care testing performed during a student's visit to Health Services is performed at no cost to the student. In some cases, additional laboratory tests may be indicated based on the visit and will be sent for processing and diagnostic testing outside of Health Services following discussion with the student. Any additional laboratory tests sent for processing outside of Health Services will be billed to the student's health insurance. 

For student convenience, Health Services will draw blood at no cost for tests ordered by outside providers, with a written order by the provider ordering the tests. Any blood work drawn at Health Services will be sent to an outside lab for processing and be billed to the student's insurance at that point.

Health Services does not have any radiological testing available on site. If a student requires x-rays or other radiological testing Health Services will refer students to local facilities where radiology is available. 

Students should contact their health insurance company directly for any questions regarding coverage, bills and/or payment for services through their health insurance company. Contact information for insurance companies can be found on the back of the health insurance card. For specific information regarding the Stonehill Student Insurance plan please refer to the Stonehill College University Health Plans Website. 

Please note, students are responsible for any medical expenses incurred outside of Health Services, that are beyond the defined limits of, or excluded from coverage by their health insurance plan.

Health Services is pleased to provide Health and Wellness Education through the Health and Wellness Center, located in the Roche Dining Commons, Room 101. Some of the services provided include wellness trainings, presentations and events such as Fresh Check Day, Dating Violence Prevention and Alcohol Awareness Week. To learn more visit the Health and Wellness Website.